Who is my Claims Company?
Wellfleet Student is responsible for processing your claims. Their dedicated claims analysts and customer service representatives can address any questions you have on an outstanding claim or on how a claim has been paid.
How do I contact the Claims Company?
PO Box 15369
Springfield, MA 01115-5369
Register for Online Claims Look-Up:
Providers will bill the claims company directly. In the event that you paid for services and need to be reimbursed, mail the original invoice (keep a copy), proof of payment, and a copy of your insurance ID card to Wellfleet. Please retain a copy of all mailed documentation for your records. Approximately 30 business days are required to process a reimbursement for a medical claim.
A claim form is not required but you can download a form.